Microsoft Customer Testimonials
Producers: Kim Lawrence + Becky Kelly
REI
When the company reconsidered plans to move to a large, new campus, employees embraced a hybrid work strategy moving to Microsoft 365 and Microsoft Teams to facilitate hybrid work for 15,000 employees at the company, embracing their values of protecting and engaging with nature, while keeping them secure.
REI’s new hybrid work strategy helps the company keep employees off the road, boost sustainability efforts, allow leaders to expand hiring to a larger geographic region, and maintain its strong culture of collaboration amid fast-paced changes.
United Airlines
United Airlines, the global airline based in Chicago, Illinois, has more than 90,000 employees and countless customers traveling to destinations around the world. It used Microsoft Teams to boost collaboration and address the challenges of COVID-19.
Post-it
Post-it® Brand joined together with the Microsoft Modern Work Customer Co-Innovation team to create an app for Microsoft Teams that brings the magic of analog brainstorming to the digital space: the Post-it® App for Microsoft Teams. The app helps colleagues have more inclusive brainstorming sessions. Team members can translate physical notes to a digital whiteboard with one ultra-simple application and ensure that great ideas are always included.
Elite C+D
Elite Construction + Development leaned into technology, adding Microsoft Surface devices to its Microsoft 365 rollout. It uses the full suite of Microsoft 365 productivity apps, connecting the company via Microsoft Teams. Elite accelerated collaboration with Teams Phone.
NBA
The NBA is known for bringing leading-edge technology to the sport of basketball. To expand the possibilities for innovative fan experiences and streamline day-to-day operations, the league chose to migrate its SAP solutions and other IT resources to Microsoft Azure and to use the RISE with SAP offering to facilitate its ongoing cloud evolution. The NBA has gained flexibility, scalability, and access to a wide range of data and AI services in Azure that will help the league deliver best-in-class fan engagement through data consolidation and reduced IT management overhead.
Carlsberg
Since 1847, Danish brewing company Carlsberg Group has been serving customers with great tasting beer to accompany great experiences. But being a truly global organization has its own set of challenges, particularly when it comes to growing its employee base and global presence through internal communications and fostering a culture of inclusion. To overcome these obstacles and unite its workforce, Carlsberg built a custom centralized platform using Microsoft VIVA Connections integrated with Microsoft Teams. The new intranet, CarlsNet, has improved internal reach and engagement, becoming a useful tool to find news and resources at the desk or on the go. Most of all, CarlsNet has connected teams from across the organization’s three regions, and in every company, function helping Carlsberg on its mission to create a great digital employee experience.
Blum
Starting with horseshoe studs, Blum has grown into a leading furniture fittings manufacturer. The Austria-based company has employees worldwide and wanted to engage them more fully, especially frontline workers who didn’t have access to computers.
Always innovating, Blum participated in a private preview of a new product, Microsoft Viva, as part of its Microsoft 365 license. It adopted Viva Connections, which employees use to stay updated, complete HR tasks, and profit from various benefits.
All company divisions use the employee experience platform to make updates in one place and know that all employees will see critical information. Employees have access to fun perks and each other, and frontline workers are more engaged than ever before.
Johnson Controls
Johnson Controls (JCI), a global leader in smart building technology has spent more than 135 years working on innovative solutions that make the spaces where people live and work more efficient, sustainable, and comfortable, and that includes its own premises. The company saw an opportunity recently to digitize processes in its manufacturing facilities using a combination of Microsoft Teams and Power Platform. The result was the Johnson Controls Smart Factory app, which is now helping to replace paper-based processes completely, delivering real-time production insights to Johnson Controls' people far faster, reducing downtime and saving cost- and helping to improve the service its customers receive.